Resources While Grieving

Grief support services

Here are grief and bereavement support resources available in Melbourne and Australia including hotlines, websites, counselling options, and community supports you can access if you or someone you care about is struggling with loss:

Helplines & Phone Support (Melbourne & Nationwide)

Grief-focused Support

  • Griefline -National Grief Helpline
    Free, confidential support for anyone experiencing grief or loss. Provides telephone support, peer forums, and resources to help you through your grief journey.
    Phone: 1300 845 745 (8 am–8 pm, 7 days) Griefline
    Website: griefline.org.au Griefline

  • The Compassionate Friends Victoria
    Peer support for bereaved parents, siblings and grandparents.
    Phone: (03) 9888 4944 or 1300 064 068 The Compassionate Friends Victoria
    Website: compassionatefriendsvictoria.org.au The Compassionate Friends Victoria

  • Red Nose Grief and Loss
    For anyone who has experienced the death of a baby or child (including pregnancy loss).
    Phone: 1300 308 307 (24/7) bdm.vic.gov.au
    Website: rednosegriefandloss.org.au smct.org.au

General Mental Health & Crisis Support (especially if grief is overwhelming)

  • Lifeline – 24/7 crisis support & suicide prevention: 13 11 14 Healthdirect

  • SuicideLine Victoria – 24/7 support if suicidal thoughts occur: 1300 651 251 Health Victoria

  • Suicide Call Back Service – professional counselling 24/7: 1300 659 467 Health Victoria

  • Beyond Blue – support for anxiety, depression and emotional wellbeing: 1300 22 4636 (24/7) Health Victoria

  • Kids Helpline – free counselling for ages 5–25: 1800 55 1800 Wikipedia

Websites & Online Resources

Grief & Bereavement Information

  • Griefline – articles, coping strategies, online forums, bereavement info. Griefline

  • Grief Australia – education, grief information and directories for support services.
    Phone: 1800 642 066 grief.org.au
    Website: grief.org.au grief.org.au

  • Better Health Victoria – Grief Support Services – overview of local support and counselling options. Better Health Channel

Broader Mental Wellbeing Support

  • Beyond Blue – information, mood assessments, support pathways. beyondblue.org.au

  • R U OK? – resources for checking in with others and starting supportive conversations. Wikipedia

  • ReachOut.com – youth-friendly online guides, stories and coping tools. Wikipedia

Counselling & Professional Support

Local Melbourne Services

  • Mercy Grief Services (Sunshine, Melbourne) – specialist bereavement counselling for complicated grief. Health Services

  • Australian Centre for Grief & Bereavement – grief counselling, support groups and programs (phone/face-to-face).
    Phone: 1800 642 066

Find a Counsellor or Therapist

You can connect with registered grief counsellors or therapists across Melbourne and Australia:

  • Australian Counselling Association (ACA) directory Griefline

  • Psychotherapy and Counselling Federation of Australia (PACFA) directory Griefline

(Note: private counselling may have a cost — Medicare or private health insurance rebates may be available depending on your situation.)

Support Groups & Community Connection

  • The Compassionate Friends Victoria – social and support groups for bereaved families. The Compassionate Friends Victoria

  • Griefline Support Groups – online shared grief group spaces (free, based on availability). Griefline

  • Support After Suicide – groups and resources for people grieving a loss to suicide. Standby

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